Answers to most questions can be found on our support page, 

If you can't find the answer there, please contact us by email at hello@loveorchids.co.uk. Please include your order number, which will be on your confirmation email (check your spam folder if you can't find it!). 

As a small business, we don't have a call centre or big customer services team, so we might not reply immediately, but we will get back to you. It may take a couple of days to reply to your email.