If you have questions about your order please contact us by email at firstname.lastname@example.org and we will get back to you as soon as possible. Please include your order number, which will be on your confirmation email (check your spam folder if you can't find it!).
We don't have a call centre or big customer services team, so please bear with us as it might take a couple of days to reply to your email when we are busy. For the same reason, we can't currently answer questions on the phone.
Unfortunately, we cannot provide personalised orchid care advice, hopefully you can find the information you need on our website.