Whether you're treating yourself or sending an orchid as a gift, we're committed to delivering every orchid fresh from our family nursery in the New Forest.

Every orchid is carefully selected, quality checked and packed by our expert team before leaving the nursery, helping it arrive looking its very best.

If you have a question about an existing order, please visit our Customer Support page or email hello@loveorchids.co.uk

Delivery Options

FREE Standard Delivery

We offer FREE Standard Delivery on all orchid orders over £19.

• Orders are usually dispatched within 3 working days.
• Delivery typically takes 3–6 working days from the date your order is placed.
• Small orders are sent with Royal Mail and large with DPD
• You'll receive a dispatch confirmation email with tracking details once your order leaves our nursery.

During particularly busy periods, dispatch may take a little longer, but we'll always keep you updated.

Next Day & Nominated Day Delivery

Need your orchid for a specific occasion?

We offer Next Day & Nominated Day Delivery for £5.

• Place your order before 7pm for next day delivery.
• Orders are sent with DPD.
• You'll receive tracking details as soon as your order has been dispatched.

Ordering for a birthday or special occasion?
We recommend selecting Nominated Day Delivery to help ensure your orchid arrives on your chosen date.

Where We Deliver

We currently deliver throughout the UK, including:

• England
• Scotland, including the Scottish Highlands and Islands
• Wales
• Jersey
• Guernsey

Unfortunately, we're currently unable to deliver to:

• Northern Ireland
• Addresses outside the UK

Tracking Your Order

As soon as your orchid leaves our nursery, we'll send you a dispatch confirmation email with your tracking details.

You can use this link to follow your delivery and, where available, update your delivery preferences directly with the courier.

Changing Your Order

If your order hasn't yet been dispatched, we'll do our best to help if you need to:

• Change your delivery address
• Amend your gift message
• Postpone your delivery
• Cancel your order

Please contact us as soon as possible, as we're unable to make changes once your order has been dispatched.

Need help with an existing order? Visit Customer Support →

Multiple Delivery Addresses

If you're sending orchids to more than one recipient, each delivery address will need to be placed as a separate order.

This ensures each orchid is packed, labelled and delivered correctly to the right recipient.

Sending an Orchid as a Gift

Every Love Orchids order is carefully packed to make a thoughtful gift for any occasion.

Complimentary Gift Message

You can include a complimentary personal gift message during checkout.

Forgot to add one? If your order hasn't yet been packed, simply email us with your message and we'll do our best to include it.

No Prices Included

We never include invoices, receipts or pricing information inside our parcels, making our orchids perfect for sending directly to friends, family and loved ones.

Packaging

Every orchid is carefully packed by hand at our family nursery to help it arrive safely and in beautiful condition.

As orchids are living plants, it's perfectly normal for a small amount of bark to become loose during transport. Simply place any loose bark back into the pot if you wish.

New to orchids? Visit our Orchid Care Guide for simple care tips →

Need More Help?

If you have a question about an order, delivery or a problem after your orchid has arrived, please visit our Customer Support page.

For advice on watering, positioning and encouraging your orchid to thrive, visit our Orchid Care Guide.

For more detailed growing tips, seasonal advice and inspiration from our growers, explore our Orchid Blog.